My room number should be 369!!

Gosh I cant believe this, the negotiated internet rate I had causes the system charge me on a daily basis just so that Im entitled to half price. You want good price? I give you half price, see me key into system? viola! Now our system will charge you half price everyday, whether you logon or not.

I discovered this a week after I activated my connection and decided to check out how much I was owing for internet. That bill nearly sent me back to Singapore. The shock, I meant. Yes, they charge me half-price and on top of that they charge me everyday too. I say this is not right and told them the days I actually did logon (thank goodness I recorded the times I logged in). Lady at counter didnt even flinch. She just went "oh, just tell me when are the days you did logon and I'll take the rest off" fwwwwahhh so cool ar??

This is not about how cool and nonchalant they are, it scary to think they dont have a proper system. It's my word against nobody's words. I would like to think this is a good thing but it can turn either way. They can simply question you and how to resolve like that?

Anyways they dont even look apologetic, more like: har? got mistake ar? just reset again lor
Marriott hotel ley...you shock guests like that you dont even appear apologetic?

Also, each time I order room service and give my credit number for them to charge, this particular "Tricia" yankee would go..."264..WHAT?" yes it's that loud like how Ah Sorhs would HAR? me at wet market. That kinda HAR can instill sense of familiarity with me, but not service staff at hotels lor...you try doing that at Singapore's Marriott, you better pray your underwear is red colour. I dont think Tricia knows it even and means to be curt but am afraid it does sounds that way.

On Friday, I hopped down to the Front-desk again and request to pay for some room service charged to the room so that I can be billed and submit my weekly T&E claims. I fainted and collapsed on the floor...! I kp ask them why they keep doing this. This is when they finally explain to me about the system thing. Then I say how like that? How would you know when I login? They say just tell them when and they'll Trust me. Oh my gosh.

This Alex staff better be around when I check-out. He used the word Trust. I tremble...

Anyways I think I'm quite notorious here liao. From the many many times I locked myself out of my room, to my kpkb at their internet rate and then loving them for charging me internet daily, I'd like to think they have a picture of me hanging inside their office wall with header: Sibeh Mafan